July 10 - (3 Min Read)
You’ll be amazed at how many people struggle when it comes to communication – myself included! The thing is, with so many different methods of communication taking over face-to-face interaction it’s easy to get lost in translation
Like Paul J. Meyer said, “Communication – the human connection – is the key to personal and career success”. Taking into account that he’s considered as the pioneer in time management, personal and professional development, motivation and goal setting, I think the guy was onto something here. Good communication creates a synergy not just between employees but also acts as the building block to communicate externally. Once you master communicating within, communicating outwards to potential and current customers becomes much simpler. Having the right communication is essential, especially when it comes to getting the right instructions out there for execution. Learning how to communicate effectively in the workplace, should be a priority if you want to succeed in life and at work.
Bearing this in mind, we scoured the web for the best tips on how to communicate effectively Here are the top 6:
- Set the right time and environment
There’s a time and place for everything. I don’t think anyone would appreciate you mentioning a particular error from their end during a company meeting, exposing them in front of everyone or asking for a particular report just before you’re heading out. Ideally, we think and, plan ahead.
- Do not rush communication
More often than not, miscommunication and misinterpretation take place when we’re in a rush. This is when things go south. When we fail to listen properly – we tend to make mistakes. So do listen to what other team members have to say and try pausing before responding, after all, communication is a two-way street. This works wonders, as it gives you time to understand what others have just told you and formulate a contextual reply.
- Ask for feedback
This goes hand in hand with the previous tip. Don’t just say your bit and walk away. That’s no way of building strong relationships at work or in any other environment for that matter. Be open to other people’s opinion and feedback. Listen to what your workmates have to say, this not only allows you to see whether you got the message across but you’ll also learn whether you’re communicating effectively.
- Follow Up
We tend to take it for granted that we got our message across – we assume that everyone understood and received what we just communicated. Remember when you assume you’re making an ‘Ass’ out of ‘U’ and ‘Me’ (your workmates in this scenario)! So why not follow up? You don’t have to be pushy, but simply go up to that person or just send an email, serves not only as a reminder, but it also allows you to see whether you were understood in the first place. A follow-up also gives less leeway for mistakes.
Things to keep in mind:
- Be aware of your nonverbal cues when interacting in person
- Body movements (like hand gestures, nodding or shaking the head)
- Posture (how you hold yourself, the way you stand or sit)
- Facial expressions (this includes smiling, frowning and even blinking)
- Eye Contact (the amount of eye contact often determines the level of trust and trustworthiness)
- Proximity (how close we stay to those we are communicating with)
- Para-language (these are aspects of the voice however which exclude the speech itself. For instance tone of voice, pitch or speed of speaking.
Although communicating in person can be very distracting, it can also be very time-efficient, as you wouldn’t have any misinterpretation or miscommunication issues from messaging back and forth via email or chat.
- Use these handy tips for when using digital communication
- Capitalization (don’t use all caps, unless it’s URGENT! Otherwise it’s like you’re always shouting)
- Punctuation (refrain from putting a gazillion exclamation or questions marks, one will suffice)
- Length (Keep it short and sweet, make sure to include the most important information, i.e the task you’re referring to, and what you need from that person.Anything longer than a small paragraph requires a face-to-face chat)
As digital communication increases and becomes more and more convenient it’s no wonder that we find ourselves using these channels more often. However, back and forth messaging as mentioned above is a no no! Make sure to use the right language both verbal and nonverbal through the right channel.
Should you have any other tips and tricks on how you communicate effectively, please do share. It’s always interesting to hear about other methods that others have come across and found useful. Also, if you like our Monday Productivity Tips feel free to share this post with your friends for them to enjoy as well. We really do appreciate every share.