Ellp FAQs Part 2

Ellp FAQs Part 2
Written by Janice
Writer


July 27 - (8 Min Read)

As Ellp continues to evolve, so do your questions and therefore we’ve moved way past the easy questions. Therefore, in our second blog from the Ellp FAQs (Frequently Asked Questions) series, we tackle more technical questions.

If you have a particular question that isn’t answered here, we encourage you to contact us and we’ll be more than happy to assist you.

1. Why is Ellp free?

The truth is that we will keep Ellp free as long as we manage to sustain it. Our long-term vision is to keep Ellp available to everyone at no cost, asking a premium for some features.

2. How does the Ellp updates system work?

  • How often is Ellp updated?

Ellp is a fast-growing product, and new features are added almost on a weekly basis. Every month we then collect these changes and provide a product update so that all our current users can easily get the new stuff. So stay tuned!

  • How do I get the Ellp updates?

You will receive an email from us at Ellp, informing you that there is a new update available.

3. I tend to miss my notifications. Are you going to fix this?

This is a question that we receive very often. From the Product Team perspective, it was just a tip of the iceberg though. This is why we decided to change the whole notification system! In fact, we released a brand new, much more intelligent and user-friendly notification system with the July update!

Currently, there are three types of notifications, colour-coded per category, that also vary in size, to clearly portray the different urgency levels of the notifications. This way, your brain doesn’t dismiss them as something familiar and you get to see them when they pop up.

Ellp FAQs Part 2- Notifications

4. The Ellp app is crashing on my PC

If you’re having issues, please contact us with a clear description of the issue and by answering the following questions:

  • Are you using a laptop or a desktop PC?
  • What Windows version (7/ 8.1/ 10/ etc.) are you using?
  • Does this issue happen when using a particular card, or when using Ellp in general?
  • When Ellp crashes, what error message are you seeing? (Provide us with a screenshot of the error message if possible)

5. Will you be implementing voice recognition within Ellp?

So many of you have grown accustomed to the idea of having their own Jarvis to help them out with their daily routine. Indeed that would be cool 🙂 Ellp is still in Beta, however, we promise you that we will evaluate the options and see whether this is something that Ellp would be able to do in the future.

6. How can I create custom cards?

Creating custom cards is a concept we would introduce in a way in the future. First, we would like to understand the type of cards you find more useful. Then we will keep on adding more customization options to them.

So if you have any ideas of the cards you’d like to see next or simply have optimization ideas for the cards that already exist within Ellp, please do let us know.

7. How do I edit a card?

There are some cards, which do not have customizations. For those that have, you can edit an Ellp card by clicking on the card itself.

  • Locate and open card within its category – Productivity/ Performance/ Security/ Entertainment
  • When you are on the card, you can notice the first line of text contains certain words that are underlined – this means that you can click on them and edit according to your preferences. For example, if you select the ‘When it’s time, turn off my PC’, both the fields that read the time and ‘shutdown’ are clickable and can be edited according to your preference.

Ellp FAQs Part 2- Editing Cards

8. My Ellp cards aren’t running as expected

  • If the card is optimized according to your preferences, double-check that the trigger and action fields within the card have been edited.
  • Verify that the card is activated (activation toggle turns from yellow to teal when activated)
  • If you still need help, please contact us, we’d be more than happy to help 🙃 We’re committed to helping you within 1-2 business days.

9. I’m having trouble getting the headphones services to work properly

All the headphones related Ellp cards under the ‘Entertainment’ category only work with USB headphones. It could be you are using headphones which are connected to the PC using the traditional audio jack, and therefore, this might be the reason why the headphones services are not working for you.

10. Do you offer phone support?

We don’t currently offer phone support, but we’d be more than happy to help you via email. So give it a shot!

Don’t see the card you are looking for? We love to create the Ellp cards you want to use, so if you have an idea we’d love to hear from you. So feel free to contact us at help@ellp.com.

If you don’t have any queries, but would simply like to pop by and say ‘Hi’, you can find us on Facebook and Twitter

Downloads Folder Management Tips

download folder tips
Written by Aneta
Ellp Evangelist


July 3 - (4 Min Read)

Do you ever catch yourself wondering when and for what you downloaded those now cruelly-outdated documents? Do you dwell on memories of the last great weekend trip with your friends rather than working on the report that’s due in 5 hours?

This is not a trial. It’s yours to keep!

Free Download

Norton Seal

Let me tell you – you aren’t the one to blame – your Downloads folder is!

Welcome to the first post in the new Ellp Series: Monday Productivity Boost. Each week, we will be sharing with you some small yet very powerful tips on how to boost your productivity either with introducing small changes in your routine or with flipping the proper switch within Ellp. Today, we’ll have a closer look at Downloads Folder Management. Ready?

Shannon Wheeler Quote

Mindlessly scrolling through the Downloads folder with a childlike wonder is something we are all guilty of. It’s something that can hinder our productivity in major ways:

  • We can lose our creative flow and end up stuck for hours on a project that normally would take us half an hour max;
  • We may present our boss with the outdated version of the monthly sales report without ever noticing and ‘feel’ the mistake in our wallet by the next bonus payment;
  • We miss a deadline all in all, and an important one, too!

Mindlessly scrolling through the Downloads folder is where are productivity leeks. Let’s change it!

Downloads Folder Management Tip 1 – No guilt needed, just awareness

So, let’s get real. When was the last time you went through your Downloads folder and cleared it out? No need to feel guilty if you haven’t done so in a while. The funny thing is that even if you monitor the number of files saved onto your Downloads folder, chances are that over time it will fill up to the extent that you’ll run out of space! So don’t worry about avoiding such menial tasks, I dread them too.

Unless you have some sort of preconfigured settings, all your downloaded files will be automatically saved to your Downloads folder. All work documents, your outdated resume you’ve been planning to update since last June, pictures from the company party, blurry photos of your mom’s newly renovated bathroom… No wonder you can spend ages here!

It’s a good idea to clean your Downloads folder every now and again, so as to clear out the files that are cluttering up your disk space – especially if you’re limited with storage space. After all, the Downloads folder is only a temporary space whereby all your downloaded files get downloaded to before you actually go through them and organize them into their respective folders.

This is not a trial. It’s yours to keep!

Free Download

Norton Seal

Downloads Folder Management Tip 2 – Manual Approach

The thing is that sifting through all the files within the Downloads folder and organizing or clearing them out manually may be somewhat of a tedious and boring task. Now, wouldn’t it be great if you were able to clear out the Downloads folder without the headache of having to manually clear it out yourself on a weekly or monthly basis?

Downloads Folder Management Tip 3 – Ellp’s Approach

This is where Ellp comes in handy! By simply activating this card ‘When my downloads folder is getting full, clear out the old stuff’, and setting the time limit for how long old items can stay in this folder, Ellp will notify you whenever your Downloads folder is filling up.

Full DownloadsYou can choose any period of time between as short as a week and as long as one year and seven more options to best suit your needs. Once Ellp has your approval, it will clear out the old stuff for you, allowing you to get back that valuable disk space you so desperately need!

This is not a trial. It’s yours to keep!

Free Download

Norton Seal

 I encourage you to introduce this small change in your Downloads folder management into your daily PC routine. You can choose whether to do it manually or have Ellp as your PC assistant do it for you. Knowing exactly where to find what you are looking for and not being sucked into endless scrolling through lists of files is a big time saver that results in a major productivity boost. And who wouldn’t want that?

If you like our Monday Productivity Tips, please make sure you share this post with your friends for them to enjoy it as well. We really appreciate every share.

Here’s to better productivity through technology!

Ellp FAQs

Ellp FAQs Part 2
Written by Janice
Writer


May 25 - (5 Min Read)

Welcome to our Frequently Asked Questions (FAQs) blog post series. Here you will find, customer questions and technical questions.

If you have a particular question that isn’t answered here, please contact us and we’ll be more than happy to assist you 🙂

1. What is Ellp?

Think of Ellp as a digital butler – a personal device helper that gets PC tasks done for you. A butler whose main aim is to automate your PC in a simple, personalized and customizable way. You know all those boring PC tasks that you usually have to do yourself, such as removing duplicate files, organizing your Downloads folder, saving your tagged Facebook photos, securing your privacy, and freeing up disk space? Well, Ellp can take care of these tasks for you and so much more – so you can focus on what really matters most!

2. What’s the story behind Ellp?

We are a bunch of tech enthusiasts who share the same passions: inspiring landscapes, delicious food and quality time with people we care about. In today’s day and age, these simple things that matter to us the most, are often the ones we don’t have time for. From your child’s first steps, to the most delicious meal your grandma cooked, to sharing the romantic sunset with your partner – we all tend to miss out on these on a daily basis. Always busy, always doing something in front of a screen. Ellp was developed to change just that!

3. Where can I download Ellp from?

You can download Ellp from the Ellp homepage.

4. How much do I have to pay to use Ellp?

This is the best part yet – it’s completely FREE.

5. How does Ellp work?

  • What are Ellp Cards?

Ellp cards are the heart and soul of the whole automation concept. Each card helps you carry out a different task, covering four categories – productivity, performance, security, and entertainment. The card itself is based on a trigger and action approach. What’s that you might ask? Let’s take an Ellp card example, ‘When I spend too much time on Facebook, ping me’ – the trigger in this example is the fact that you’re spending a lot of time mindlessly scrolling on Facebook, while the action is Ellp pinging you back to reality, so you can get back to work and be more productive. For more detailed information click here.

  • How do I activate a card? / How can I start automating PC tasks?

You can flip through and select your preferred Ellp cards with ease.

  1. Choose the cards that matter most to you
  2. Edit them to your liking with Ellp’s simple editor
  3. Switch the activation toggle on
  • How do I view my activated cards?

We’re constantly going through your feedback and this was one of your top suggestions! You can now access your currently activated cards by simply going to the navigation menu and selecting the ‘My Cards’ tab.

  • How do I create and customize my own cards?

For the time being, you can’t create your own Ellp cards as they are predefined, but you can still optimize certain cards to your preferences in order to make the best and effective use of them. For example, you can choose your preferred time when to receive a weather update.

Don’t worry, creating custom cards is on our minds too and we will introduce the concept in a way in the future. First, we would like to understand the type of cards our users find more useful. Then, we will keep adding more customization options to them.

6. How do I update my username and email address?

  • Open Ellp
  • From the right-hand corner click the ‘Settings’ icon and then a “My Details’ panel will pop up
  • Enter the username and email address you’d like to use and click ‘Apply’

We care about your privacy and you can rest assured that we won’t share such data without your permission to do so. Click here to read our privacy policy.

7. Which devices are compatible with Ellp?

Ellp is available on Windows laptops and desktop PCs.

8. Which operating systems are compatible with Ellp?

Ellp is currently available on Windows 7, 8, 8.1, and 10.

9. Do you have an app for Ellp?

Not at the moment. Ellp is available for Windows PC users.

10. In what languages is Ellp available?

For the time being, Ellp is available in English, but other languages will be added in the future.

11. How can I share Ellp with my friends?

We want Ellp to flourish but we need your help in order to be able to do so 🙂 You can spread the word by sharing Ellp with your friends and family, via our social media sharing facility within the product itself, with just one simple click. We’re forever grateful for your constant support!

12. How do I unsubscribe from Ellp’s email communication?

We might send an email or two your way, mostly to fill you in about Ellp’s latest updates. We want to make sure that we provide you with the best Ellp experience, so whenever something new and exciting happens, you’ll be the first to know! However, you can still choose whether to receive this communication or not.

  • Sign in to your email
  • Select one of the received Ellp email communication
  • Click ‘Unsubscribe’ at the top right-hand corner or in the footer of the received email

13. Have an idea for an Ellp card or would like to ask us a particular question?

We’d love to hear from you and we’d be more than happy to help. Feel free to contact us at help@ellp.com

If you don’t have any queries, but would simply like to pop by and say ‘Hi’, you can find us on Facebook and Twitter.

Ellp made it to South America

Written by Aneta
Online Marketing Champion


May 25 - 1 MIN READ

Do you like surprises? We certainly do.

This week, Ellp has been featured by an Argentinian technology information point called SupraPixel. They are well known in South America for their thorough analysis of devices, tablets, hardware and apps. And guess what? They liked Ellp just as much as you do!

Please watch the video below for more information:

 

And remember, this is to go-to place to get Ellp:

Free Download CTA

We have lift off – New Website Launched!

New ellp website
Written by Janice
Writer


April 20 - (2 Min Read)

It’s here! We’re pleased to announce the launch of the new Ellp wesite!

We only launched Ellp a couple of months ago, so it’s still at early stages, nonetheless, we’re pleased to say that we’ve come a long way since launch day! With the aim of simplifying your everyday life, Ellp has undergone numerous updates to enhance your Ellp experience. You now have over 20 Ellp cards at your disposal, covering a vast number of categories  – which will only continue to increase! And now, after months of hard work and dedication, we’d like to proudly announce the release of our newly revamped website!

The primary focus of our site was placed on user experience and increasing the visibility of the Ellp cards. The new design is clean and simple, allowing for easy navigation. Based on our simplicity principle, the home page introduces a short video explaining how Ellp works. It also features an Ellp cards section, featuring a catalog of all the available cards, and a 3-step guide on how you can automate your day-to-day tasks with Ellp. Amongst the new features, the new website also includes testimonials received from our users who shared their views about their Ellp experience.

“The feedback that’s coming in is simply incredible! Whilst we are constantly working to add more features, we also had to make sure that our website clearly explains what Ellp is all about and presents all the cards people can activate. We also wanted to share some of the amazing comments our early users shared with us, together with a number of reviews Ellp received from top tech sites. One thing is for sure, this is just one of the many updates you’ll see from Ellp!” – Gilbert Camilleri, CEO at Ellp

We would like thank you for your ongoing feedback, support and kind words at every step of the way 🙂